Returns & Exchanges
At Woodoc UK, we want you to be completely satisfied with your purchase. If you are not entirely happy, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a unique Return Authorization (RA) number.
Package Your Item
Securely pack the item in its original packaging, ensuring it is unused and in a resellable condition to qualify for a full refund.
Ship the Package
Affix the provided return label or ship via your preferred tracked courier to our UK distribution center, keeping your proof of postage.
Quality Check and Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing